{"id":613,"date":"2026-03-23T12:40:28","date_gmt":"2026-03-23T11:40:28","guid":{"rendered":"https:\/\/ubiqware.net\/?page_id=613"},"modified":"2026-03-23T12:40:29","modified_gmt":"2026-03-23T11:40:29","slug":"cookie-policy-ue","status":"publish","type":"page","link":"https:\/\/ubiqware.net\/en\/cookie-policy-ue\/","title":{"rendered":"Cookie Policy (UE)"},"content":{"rendered":"\t\t
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This Cookie Policy was last updated on 16 de June de 2021 and applies to citizens and legal permanent residents of the European Economic Area.<\/i><\/p>

1. Introduction<\/h2>

Our website, https:\/\/ubiqware.net\/en\/<\/a> (hereinafter: \"the website\") uses cookies and other related technologies (for convenience all technologies are referred to as \"cookies\"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.<\/p>

2. What are cookies?<\/h2>

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.<\/p>

3. What are scripts?<\/h2>

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.<\/p>

4. What is a web beacon?<\/h2>

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.<\/p>

5. Cookies<\/h2>

5.1 Technical or functional cookies<\/p>

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.<\/p>

5.2 Statistics cookies<\/p>

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.<\/p>

5.3 Marketing\/Tracking cookies<\/p>

Marketing\/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.<\/p>

6. Placed cookies<\/h2>
\n\t

Elementor<\/h3>

Statistics (anonymous)<\/p><\/div><\/summary>\n\t

\n\t\t

Usage<\/h4>\n\t

We use Elementor for content creation. Read more<\/a><\/p>\n\t <\/div>\n\t

\n\t

Sharing data<\/h4>\n\t

This data is not shared with third parties.<\/p>\n\t <\/div>\n\t

\n

Statistics (anonymous)<\/h4><\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
elementor<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
persistent<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Store performed actions on the website<\/div>\n\n<\/div>\n<\/details>\n
\n\t

Google Analytics<\/h3>

Statistics<\/p><\/div><\/summary>\n\t

\n\t\t

Usage<\/h4>\n\t

We use Google Analytics for website statistics. Read more<\/a><\/p>\n\t <\/div>\n\t

\n\t

Sharing data<\/h4>\n\t

For more information, please read the Google Analytics Privacy Statement<\/a>.<\/p>\n\t <\/div>\n\t

\n

Statistics<\/h4><\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
_ga<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
2 years<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Store, count and track pageviews<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
_gid<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
1 day<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Store, count and track pageviews<\/div>\n\n<\/div>\n<\/details>\n
\n\t

HubSpot<\/h3>

Marketing\/Tracking, Purpose pending investigation, Preferences, Functional<\/p><\/div><\/summary>\n\t

\n\t\t

Usage<\/h4>\n\t

We use HubSpot for marketing automation (automated email marketing). Read more<\/a><\/p>\n\t <\/div>\n\t

\n\t

Sharing data<\/h4>\n\t

For more information, please read the HubSpot Privacy Statement<\/a>.<\/p>\n\t <\/div>\n\t

\n

Marketing\/Tracking<\/h4><\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
hubspotutk<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
13 months<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Store and track a visitor's identity<\/div>\n\n<\/div>
\n

Purpose pending investigation<\/h4><\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
__hssrc<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
session<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
__hstc<\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
hs-messages-hide-welcome-message<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
1 day<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
__hs_opt_out<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
13 months<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
<\/div>\n\n<\/div>
\n

Preferences<\/h4><\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
messagesUtk<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
13 months<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Store browser details<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
__hsmem<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
1 week<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Store logged in users<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
hs-messages-is-open<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
30 minutes<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Store if a message has been shown<\/div>\n\n<\/div>
\n

Functional<\/h4><\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
__hssc<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
30 minutes<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Store anonymized statistics<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
*_key<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
2 weeks<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Store logged in users<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
hs_ab_test<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
session<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Store ID's of experiments and sessions for A\/B testing<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
__hs_do_not_track<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
6 months<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Store 'do not track' signals<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
__hs_cookie_cat_pref<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
6 months<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Store cookie consent preferences<\/div>\n\n<\/div>\n<\/details>\n
\n\t

Intercom Messenger<\/h3>

Functional<\/p><\/div><\/summary>\n\t

\n\t\t

Usage<\/h4>\n\t

We use Intercom Messenger for chat support. Read more<\/a><\/p>\n\t <\/div>\n\t

\n\t

Sharing data<\/h4>\n\t

For more information, please read the Intercom Messenger Privacy Statement<\/a>.<\/p>\n\t <\/div>\n\t

\n

Functional<\/h4><\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
intercom-id-*<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
9 months<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
intercom-session-*<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
1 week<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
<\/div>\n\n<\/div>\n<\/details>\n
\n\t

Atlassian Jira Servicedesk<\/h3>

Purpose pending investigation, Statistics<\/p><\/div><\/summary>\n\t

\n\t\t

Usage<\/h4>\n\t

We use Atlassian Jira Servicedesk for customer support management. Read more<\/a><\/p>\n\t <\/div>\n\t

\n\t

Sharing data<\/h4>\n\t

This data is not shared with third parties.<\/p>\n\t <\/div>\n\t

\n

Purpose pending investigation<\/h4><\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
ajs_group_id<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
ajs_user_id<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
<\/div>\n\n<\/div>
\n

Statistics<\/h4><\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
ajs_anonymous_id<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
1 year<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Store last visit<\/div>\n\n<\/div>\n<\/details>\n
\n\t

Zopim<\/h3>

Functional<\/p><\/div><\/summary>\n\t

\n\t\t

Usage<\/h4>\n\t

We use Zopim for chat support. Read more<\/a><\/p>\n\t <\/div>\n\t

\n\t

Sharing data<\/h4>\n\t

For more information, please read the Zopim Privacy Statement<\/a>.<\/p>\n\t <\/div>\n\t

\n

Functional<\/h4><\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
__zlcmid<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
persistent<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Store a unique user ID<\/div>\n\n<\/div>\n<\/details>\n
\n\t

Hotjar<\/h3>

Statistics, Functional<\/p><\/div><\/summary>\n\t

\n\t\t

Usage<\/h4>\n\t

We use Hotjar for heat maps and screen recordings. Read more<\/a><\/p>\n\t <\/div>\n\t

\n\t

Sharing data<\/h4>\n\t

For more information, please read the Hotjar Privacy Statement<\/a>.<\/p>\n\t <\/div>\n\t

\n

Statistics<\/h4><\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
_hjid<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
1 year<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Store a unique user ID<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
_hjAbsoluteSessionInProgress<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
session<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Store unique visits<\/div>\n\n<\/div>
\n

Functional<\/h4><\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
_hjTLDTest<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
session<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
<\/div>\n\n<\/div>\n<\/details>\n
\n\t

WP Engine<\/h3>

Statistics, Purpose pending investigation, Functional, Marketing\/Tracking<\/p><\/div><\/summary>\n\t

\n\t\t

Usage<\/h4>\n\t

We use WP Engine for website hosting. Read more<\/a><\/p>\n\t <\/div>\n\t

\n\t

Sharing data<\/h4>\n\t

For more information, please read the WP Engine Privacy Statement<\/a>.<\/p>\n\t <\/div>\n\t

\n

Statistics<\/h4><\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
__utmzz<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
8 months<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
<\/div>\n\n<\/div>
\n

Purpose pending investigation<\/h4><\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
wpe_test_group<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
rtk_gdpr_c<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
session<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
rtkuuid<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
session<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
rtk_gdpr_a<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
session<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
rtk_p<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
session<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
rtk_sid<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
session<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
rtk_rps<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
session<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
rtk_sat<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
session<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
<\/div>\n\n<\/div>
\n

Functional<\/h4><\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
wpe_is_consent_required<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
session<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
<\/div>\n\n<\/div>
\n

Marketing\/Tracking<\/h4><\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
__utmzzses<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
session<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
<\/div>\n\n<\/div>\n<\/details>\n
\n\t

Complianz<\/h3>

Functional<\/p><\/div><\/summary>\n\t

\n\t\t

Usage<\/h4>\n\t

We use Complianz for cookie consent management. Read more<\/a><\/p>\n\t <\/div>\n\t

\n\t

Sharing data<\/h4>\n\t

For more information, please read the Complianz Privacy Statement<\/a>.<\/p>\n\t <\/div>\n\t

\n

Functional<\/h4><\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
complianz_policy_id<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
365 days<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Store accepted cookie policy ID<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
cmplz_id<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
365 days<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Store cookie consent preferences<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
cmplz_choice<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
365 days<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Store if a message has been dismissed<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
cmplz_marketing<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
365 days<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Store cookie consent preferences<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
cmplz_stats<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
365 days<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Store cookie consent preferences<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
complianz_consent_status<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
365 days<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Store cookie consent preferences<\/div>\n\n<\/div>\n<\/details>\n
\n\t

Bing Ads<\/h3>

Marketing<\/p><\/div><\/summary>\n\t

\n\t\t

Usage<\/h4>\n\t

We use Bing Ads for advertising. Read more<\/a><\/p>\n\t <\/div>\n\t

\n\t

Sharing data<\/h4>\n\t

For more information, please read the Bing Ads Privacy Statement<\/a>.<\/p>\n\t <\/div>\n\t

\n

Marketing<\/h4><\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
_uetsid<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
1 day<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Store and track visits across websites<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
_uetvid<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
13 months<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Store and track visits across websites<\/div>\n\n<\/div>\n<\/details>\n
\n\t

WPML<\/h3>

Functional<\/p><\/div><\/summary>\n\t

\n\t\t

Usage<\/h4>\n\t

We use WPML for locale management. Read more<\/a><\/p>\n\t <\/div>\n\t

\n\t

Sharing data<\/h4>\n\t

This data is not shared with third parties.<\/p>\n\t <\/div>\n\t

\n

Functional<\/h4><\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
wp-wpml_current_language<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
1 day<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Store language settings<\/div>\n\n<\/div>\n<\/details>\n
\n\t

Google Fonts<\/h3>

Marketing<\/p><\/div><\/summary>\n\t

\n\t\t

Usage<\/h4>\n\t

We use Google Fonts for display of webfonts. Read more<\/a><\/p>\n\t <\/div>\n\t

\n\t

Sharing data<\/h4>\n\t

For more information, please read the Google Fonts Privacy Statement<\/a>.<\/p>\n\t <\/div>\n\t

\n

Marketing<\/h4><\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
Google Fonts API<\/a><\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
expires immediately<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
Read user IP address<\/div>\n\n<\/div>\n<\/details>\n
\n\t

Miscellaneous<\/h3>

Purpose pending investigation<\/p><\/div><\/summary>\n\t

\n\t\t

Usage<\/h4>\n\t

<\/p>\n\t <\/div>\n\t

\n\t

Sharing data<\/h4>\n\t

Sharing of data is pending investigation<\/p>\n\t <\/div>\n\t

\n

Purpose pending investigation<\/h4><\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
_fbp<\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
opt_in_consent<\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
__hstc<\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
<\/div>\n
\n\t
Name<\/h5>\n<\/div>\n
portal_user<\/div>\n
\n\t
Retention<\/h5>\n<\/div>\n
<\/div>\n
\n\t
Function<\/h5>\n<\/div>\n
<\/div>\n\n<\/div>\n<\/details>\n<\/div>

7. Consent<\/h2>

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on \"Save preferences\", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.<\/p>

7.1 Manage your consent settings<\/p>